Your Questions for an Annum Health Coach, Answered

At Annum, behavioral health coaches are essentially the quarterback for your care. Their charge is simple: ensure that you get the care and support you need each step of your Annum journey.

So, what is a behavioral health coach? Let’s ask one to find out!

  Chenel is a behavioral health coach at Annum, which means she is with participants from day one of their care forward. 

Chenel is a behavioral health coach at Annum, which means she is with participants from day one of their care forward. 

First things first, tell us little bit about yourself.

CM: I’m a Board Certified Coach with specialty designations in health and wellness and life coaching.  Coaching has not just been my profession for the past decade, it’s truly my passion. All coaches at Annum share a love for helping people break through obstacles and live more fulfilling lives.

Okay, so what is a behavioral health coach?

CM: Behavioral health coaches are very much at the heart of the care Annum provides. We’re here on day one and stick with participants throughout their care to provide ongoing, one-on-one support. We are always connected to participants, offering words of encouragement, being available during the challenging moments, and joining them in celebrating their successes.  

You were the very first coach to join Annum Health. Why did you decide you wanted to focus on helping people overcome heavy drinking?

CM: I decided to join Annum Health because I believe the modern alternative to treatment we’re providing is absolutely extraordinary and will fill a major need. Sixteen million people in the U.S. suffer from Alcohol Use Disorder and ninety percent of heavy drinkers never receive any help. That matters to me, and I feel so proud to offer people treatment that wasn’t available to them before.

Everyone treated through Annum has a coach, but also a therapist and a doctor. How do you guys work together?

CM: Annum coaches work hand-in-hand with each participant’s therapist and doctor. Together, we form that person’s very own treatment team. Having this dedicated treatment team available to help with every aspect of care is part of the magic of Annum, actually. As coaches, we are the bridge between what our participants learn and discover in therapy and their everyday life (learn more about therapy at Annum here). We also help ensure that medication is managed properly, meaning participants experience the benefits with minimal side effects (learn more about medication at Annum here). I think it strengthens the sense of confidence each of our participants have knowing they have an entire team behind them.

What is the most unique thing about coaching at Annum?

CM: Alcohol is just about everywhere in our society, and many people find that it takes time for them to make lasting change. What I love about Annum is that we don’t rush anyone — people can take all the time they need because their coach is with them for up to a full year. That we provide participants a consistent, non-judgmental, supportive listening ear, no matter where they are on their journey or what happens along the way, is a really unique approach and something I’m really proud of.

What is the most rewarding part of your job in your eyes?

CM: One of the most rewarding parts of my job is knowing that we are making a difference in the lives of many families. More than 10 percent of children in the U.S. live with a parent who struggles with drinking, which is a statistic that resonates with me and makes me feel grateful to have the opportunity to make a positive difference in people’s lives.

Anything else to add?

CM: I have the best job in the world, thanks to the trust that our participants put in me. I love working with each and every one of them!


If you’re interested in Annum but it isn’t available at your workplace yet, download this form you can share anonymously with your benefits department.